TERMS & CONDITIONS

By submitting your registration in any form of media (via website, email or offline registration form, etc.) for Bozo Ventures Co. Ltd., “BV”, you have agreed to enter and participate in the following race, SufferFest™, and abide by all the terms, conditions, e-waiver set by the city officials, organizers, and race supporting groups.

1. REGISTRATION POLICIES
1.1. is supported by the city of Da Lat and approved by the Province of Lam Dong. Owned and organized by Bozo Ventures Co. Ltd., “BV” in accordance with these Rules and Regulations and all the terms and conditions applicable to the Participants, which can be found at www.sufferfest.com.vn – the “Official Website”. 

1.2.  Without exception, all participants must agree to and sign the race e-waiver included in the registration e-form by clicking on the box “Agree”.

All participants must be 16 years or older to participate in the Hybrid Games, Swim Run and MTR – 21.4KM categories; and between 3 and 15 years old with an adult support partner to participate in the Hybrid Youth category. Any participant found to be under the age limit for each distance will be disqualified. The MTR – 5KM and MTR 14.3KM category is open to participants of all ages.

Race entry fees are non-refundable and non-transferable under all circumstances.

The Organizing can refuse to distribute the item set and cancel the participant’s eligibility if it discovers that the participant has registered with incorrect information.

1.3. Registration for the race is only confirmed upon payment and issuance of an invoice number.

2. BIB NUMBER
BIB Number is assigned and must be picked up & verified by the person who originally registered for it. All participants must show their documents (ID/Passport) when picking up their race packets for proper verification. The BIB number can only be obtained at the Race Kit Collection point. 

The timing chip (for the MTR category) will be pinned under the BIB number and need to be tested at the timing chip counter on race kit pick-up day. Participants found to be wearing or transporting two or more timing chips during the race will be disqualified and banned from future Events.

All registrations and BIB’s assigned are strictly prohibited from being swapped, or worn by another person on race day. A person running with a BIB not assigned to them will result in the disqualification of the person wearing the BIB, who is running with the unmatched BIB. The person to whom the BIB is registered to will also be disqualified.

All participants must always wear the official BIB at the start line, race route, and finish line to be identified and treated as participants in the race. Participants who can’t be verified as they pass through officials and checkpoints due to missing or obscured race numbers may be determined to have cut the course and removed from the results or disqualified. Race numbers may not be folded or cut.

3. CHANGE YOUR CATEGORY
Changes in registration information require updates via email to info@bozoventures.com. 

Participants can change the category once until 11:59 PM Saturday, January 11, 2025 – UTC+07:00 (or when the slots are sold out). If you wish to do so, please send your request here. Your request will be processed and respond to your email within 7 days. Kindly watch your mailbox (including the spam one) during this time.

If you change to a category of a greater value than your original one, you must pay the difference in entry fees as it stands at the point of upgrading.

If you change to a category of a lesser value, there is no refund of the difference in entry fees.

The administration of changing category fee is 100.000 VND and must be paid upon any changes.
*Note: Not apply for Complimentary Registration

4. TRANSFERRING ENTRIES
Participants can transfer their race entries once until 11:59 PM Saturday, January 11, 2025 – UTC+07:00 (or when the slots are sold out). If you wish to do so, please send your request here

Your request will be processed and respond to your email within 7 days. Kindly keep an eye on your mailbox (including the spam one) during this time.

The administration transfer fee is 300.000 VND and must be paid upon any changes.
* Note: Not apply for Complimentary Registration.

5. RACE COURSE
5.1 The race course can either be described as the roadway between the edges and curbs or by the marks or cones.
Participants must not destroy or vandalize any public or private property. Individuals will be subject according to the Vietnamese Law to penalties and punishment with violations in and around the venue and on the race route. Participants on the race route must take full responsibility for their actions.

Participants are responsible to recognize and understand the event signages and symbols relating to the race route maps, facilities, and directions.

Participants must retire immediately from the race if ordered to do so by a member of the event’s official staff, official medical staff, or any government authority, including fire and police officers.

5.2 The Organizer reserves the right to amend the SufferFest race routes and Event programming as we deem fit for the safety of the Participant and/or to prevent any potential hazards in the running of the events, at any time without prior notice to the Participant. In such cases, every effort will be made to inform the Participants before the day/date of the event. None of the Organizers, Event Sponsors, or Partners shall be liable for any other loss or inconvenience caused.

6. TERMS AND AGREEMENT
This agreement constitutes the participant’s agreement to participate in our Event and to the terms of participation, Event rules, and instructions required by the Event’s Organizing Committee.

6.1 We reserve the right to refuse entry to the race or to ask you to cease participation if you participate in the race in a manner that we believe:

  • may cause injury to you or another participant;
  • may damage or harm the environment;
  • in our opinion is likely to cause offense;
  • or otherwise causes a risk or potential risk to health and safety;
  • including any failure the consume or use alcohol or drugs;
  • an injury or illness, health problems.

6.2 If cancellation of reasons beyond our reasonable control arises, including, without limitation, war, civil or political unrest, terrorism or inclement weather conditions, or any internal reasons, there will not be a refund.  

6.3 The use of your data and images as detailed in the SufferFest™ privacy policy.
You agree that any audio, visual, or audio-visual recordings that you make of the race or any part of it are for personal use only and cannot be used for any commercial purpose by you.

  • Personal information includes medical data collected for health and safety purposes
  • You agree that the Personal Information relating to you can be stored, and used by us and our race partners in connection with the organization, staging, and administration of the race.
  • You agree that the Personal Information relating to you may be anonymized and the anonymized data may be used by us and our race partners in connection with the compilation of statistical information including the promotion and marketing of the race or related legal activities. 

6.4 It is YOUR responsibility to be fit and well on the day of the marathon to enjoy the experience and not put yourself at risk.  We won’t take any liability for death or personal injury, fraud, or any other liability to the extent it cannot be excluded or limited by law.

6.5 The Participant understands that this is an activity that involves many potential dangers. The Participant will not participate in the race unless the Participant is in good health and has trained seriously. The Participant agrees to abide by all decisions of the Competition Organizing Committee regarding his/her ability to complete the race safely. The Participant accepts all risks associated with the race, which cannot be fully guaranteed, from minor to serious injuries, including but not limited to slipping or falling, contact with other people, the effects of weather, traffic, conditions of the course, and even death, all of which the Participant fully understands and acknowledges.

7. E-WAIVER AGREEMENT
Acknowledgment, Release, and Indemnity 

The participant knows that running a road race is a potentially hazardous activity. The participant will not enter and run unless the participant is medically able and properly trained. The participant agrees to abide by any decisions of a race official relative to his/ her ability to safely complete the run. The participant assumes all risks associated with running this race, which cannot be eliminated, ranging from minor injuries to catastrophic injuries, including, but not limited to tripping and falling, contact with other participants, the effects of weather, traffic, and the conditions of the road and death, all such risks being known and acknowledged by the participant. Having read this waiver and knowing these facts and in consideration of acceptance of entry, the participant, for his/ herself and anyone entitled to act on his/ her behalf, waive and release the race and the Dalat City, its board members, officers, employees, sponsors, volunteers, contractors, subcontractors, and agents, their representatives and successors from, and agree not to sue any of the foregoing on, any claims or liabilities of any kind arising out of his/ her participation in this race even though that liability may arise out of negligence, whether sole, joint, concurrent, or gross, or carelessness on the part of the person named in this waiver. 

The participant is strictly not allowed to transfer his/ her race entry and BIB number to another party. Any transfer case without confirmation by the organizer will be considered an invalid registration. Invalid registration will not be entitled to the benefit of participants and will not be considered for the race result. 

In the race of inclement weather and the organizer has decided to postpone, stop, or cancel the race, the participant agrees to abide by their decision and if the participant decides otherwise, he/she acknowledges all the risks involved and hereby waives & releases the race, its organizers and Dalat City, from any claims or liabilities.

If the participants are registering a child under the age of 18 or an incapacitated adult you represent and warrant that you are the parent or legal guardian of that party and have the legal authority to enter into this agreement on their behalf and by proceeding with this race registration, you agree that the terms of this Agreement and Waiver shall apply equally to all Registered Parties.

8. PRIVACY POLICY
8.1 What information do we collect?
We collect information from you when you register for a race, respond to a survey, join our priority list, or fill out a form on our website.
When registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information.

8.2 What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • We can legally use the athlete’s information and images for any commercial purpose.
  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails.

The email address you provide for order processing may be used to send you information and updates pertaining to your registration, in addition to receiving occasional company news, updates, related product or service information, etc…

*Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

8.3 Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

8.4 Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8.5 Your Consent
By using our site, you consent to our privacy policy.

8.6 Changes to our Privacy Policy
We may from time to time update this Policy to ensure that the Policy is in compliance with any future developments, industry trends and/ or any changes in the legal and/ or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of the Policy as updated from time to time on the website. Please check back regularly for updated information on the handling of your personal information. 

9. ENVIRONMENTAL RESPONSIBILITY
At SufferFest, we are grateful for the pristine nature of the Tuyen Lam Lake area that allows us to arrange our race in such a beautiful environment. Our aim is to organize a green race and to promote sustainability so that we can arrange races for many more years to come.
To protect the beautiful environment we do the following:

  • We forbid the racers from leaving any trash or equipment along the course. All trash and equipment must be carried to the finish line or thrown in bins at the aid stations.
  • We enforce a rule that states that racers who deliberately leave trash in the forest may be subject to disqualification.
  • The amount of disposable cups usually used in sports events is huge, and this takes its toll on the environment. In Suffer Fest, we aim to reduce the amount of paper cups used in our race. Therefore we encourage all teams to bring their own cups and/or flasks to the race. 

Let’s accompany SufferFest to protect the environment and foster a sustainable sports spirit!